Scope of Policy

Certain decisions and student concerns are excluded from the Complaint and Grievance Procedures. Some student concerns may be addressed through other processes at the University. The following categories, for example, are excluded from the Complaint and Grievance Procedures:

  • Decisions of the Appellate Review Board;
  • Treatment plans, decisions, and recommendations related to medical care, mental health and wellbeing, and care coordination by, for example, the University Counseling Center, Student Care Coordination, the Center for Student Wellbeing, and the Welfare Panel;
  • Student concerns regarding the results of the housing assignment process;
  • Student concerns regarding the content of a University policy, which should be directed to the head of the appropriate administrative area;
  • Eligibility determinations and other matters exclusively within the purview of the Department of Athletics;
  • Financial Aid award decisions;
  • Accommodations for students requested through Student Access;
  • Allegations of discrimination, harassment, and related retaliation based on a protected status under the Student Discrimination Policy;
  • Allegations of violation of the Sexual Misconduct Policy and related retaliation, as well as student concerns regarding supportive measures under the policy;
  • Issues related to a student’s employment at Vanderbilt University;
  • Student concerns regarding matters addressed under the Policy on Technology and Literary and Artistic Works; and
  • Decisions of external governing bodies.